Privacy Policy
Last updated: May 2026
Your privacy matters to us. This Privacy Policy explains what information Lovinia collects, how we use it, and the choices you have. We are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR and CCPA.
1. Information We Collect
We collect the following types of information when you use Lovinia:
Profile Information
Location Data
Payment Information
Usage Data
Identity Verification
2. How We Use Your Information
We use the information we collect to:
3. Data Sharing
We do not sell your personal data to third parties. We share your information only in the following limited circumstances:
4. Data Retention
We retain your personal data for as long as your account is active. Chat messages are automatically deleted 7 days after the chat window expires. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain certain records (such as payment transaction history).
5. Your Rights
You have the following rights regarding your personal data:
6. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security reviews. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Lovinia is strictly for users aged 21 and over. We do not knowingly collect personal information from anyone under the age of 21. If we discover that a user is under 21, we will promptly delete their account and associated data.
8. International Data Transfers
Lovinia is operated from the United States. If you access the service from outside the U.S., your data may be transferred to, stored, and processed in the United States. By using Lovinia, you consent to such transfers in accordance with this policy.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@lovinia.app.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email before the changes take effect. We encourage you to review this policy periodically.
11. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@lovinia.app.